Is Türk Telekom Wi-Fi reliable?
Türk Telekom Wi-Fi provides its services in full accordance with the standards specified by
relevant regulatory agencies.
What does service duration mean at Türk Telekom Wi-Fi?
Türk Telekom Wi-Fi, quota-based services are provided. In other words, Türk Telekom Wi-Fi
service options consist of different packages with various quotas. When the assigned quota in a
package is used up, the service is automatically terminated. Packages are offered as daily and
monthly unlimited or daily and monthly GB-based quotas.
I am a Türk Telekom home internet subscriber. Can I
simultaneously use Türk Telekom Wi-Fi out of home and the wireless internet connection at home?
Türk Telekom Wi-Fi is a totally separate service. It has no direct relation to the wireless
internet service provided at your house.
I am a Türk Telekom home internet subscriber. Does my Türk
Telekom Wi-Fi usage speed depend on my internet package?
Türk Telekom Wi-Fi is a totally separate service.The type of Türk Telekom internet service
package you have at home changes only the free packages.
Does Türk Telekom Wi-Fi continue to work automatically when
my
gift quota is used up? Will the extra quota I use be automatically
reflected in my bill?
No! When your gift Wi-Fi package is finished, the system will automatically disconnect your
connection and alert you about it. The service cannot be used until you purchase an extra Wi-Fi
package.
I am a Türk Telekom home internet subscriber. Will the size
of
downloads/uploads during my Türk Telekom Wi-Fi usage affect my DSL quota at home?
Hayır! Evde internet hizmetine tanımlı kota tamamen bağımsızdır. Türk Telekom Wi-Fi'a özel
sadece
kullanılan Wi-Fi paketinin kota sayımı yapılmaktadır.
Türk Telekom internet Müşterisi değilsem nasıl bağlanırım?
No! The quota assigned to the internet service at your home is totally independent of your Türk
Telekom Wi-Fi usage.
If I am not a Türk Telekom home internet subscriber, how
can I use Türk Telekom Wi-Fi?
You can obtain the pin number from scratch cards by going to the activation address specified on
the back of the scratch cards, filling in the necessary information at that address, and
ensuring that your username and password are sent to your mobile phone. This way, you can
benefit from Türk Telekom Wi-Fi service.
How many Türk Telekom Wi-Fi Extra packages can I buy?
You can purchase as many Türk Telekom Wi-Fi Extra packages as you want.
I bought a Türk Telekom Wi-Fi Extra package but I didn’t
use it in the month of purchase. Will I still be charged for it?
Yes, when you purchase the Türk Telekom Wi-Fi package, you are automatically charged for the
purchased month.
What do I need to connect to Türk Telekom Wi-Fi?
You can connect to Türk Telekom Wi-Fi using laptops, palm PCs or Wi-Fi compatible cell phones,
IEEE802.11b/g and Wi-Fi compatible PCs with WLAN card (In Wi-Fi compatible PCs this card is not
required).
Can I use Türk Telekom Wi-Fi for free when I subscribe for
a Türk Telekom home internet package?
As a Türk Telekom internet customer, you can use the gift GBs offered specifically for your
package from Türk Telekom Wi-Fi service for free.
What is TekŞifre? How do I use it on Türk Telekom Wi-Fi?
TWith a valid e-mail address you can use Türk Telekom Wi-Fi service by creating a single user
name and a password. Thanks to TekŞifre, you don’t need multiple user names and passwords to use
various Türk Telekom services inclusing Türk Telekom Wi-Fi. Following the directions regarding
TekŞifre on the welcoming page, you can easily use. Click for detailed information about TekŞifre.
Türk Telekom Wi-Fi Home Page does not show up. What should
I do?
Make sure your PC’s Wi-Fi capability is active and working, and Türk Telekom Wi-Fi and/or other
wireless networks are visible on your operating system. If the broadcast is received and Türk
Telekom Wi-Fi is active, make sure you have an IP address. Make sure that there is no problem
with the Wi-Fi connections under the operating system. For example, on windows operating system,
there will be an ! icon on the Wi-Fi symbol meaning that there is an error,if an IP address
cannot be given.
I’ve gained access to Türk Telekom Wi-Fi Home Page. How can
I access to the internet?
If you are a Türk Telekom internet customer, you can log in to the Türk Telekom Wi-Fi login page
with TekŞifre or internet username and password. If you are a Türk Telekom mobile customer, you
can log in with your mobile phone number, and if you are a Prime customer, you can log in with
your Prime username and password. If you are not a Türk Telekom customer, you can create a
username and password and log in via the guest user button.
Why should I keep the Türk Telekom Wi-Fi login page open?
Türk Telekom Wi-Fi service provides service based on quota. This page must be open to see your used/remaining quota and to stop the Wi-Fi connection.
I connected to Türk Telekom Wi-Fi network but I closed the login page, can I access it again?
If you have closed the login page, you can open any web browser while connected to Türk Telekom Wi-Fi network and connect to the login page with https://giris.turktelekomWi-Fi.com.tr/.
While connected to Türk Telekom Wi-Fi, my computer shut
down without disconnecting from the login page. Will my quota automatically expire?
After logging in through the Türk Telekom Wi-Fi service, if there is no data usage within 1
hour, the connection will be automatically terminated. In cases where the computer is shut down,
there will be no data exchange, and the system will automatically disconnect the connection
after 1 hour.
I am not a Türk Telekom internet Subscriber. How will I
receive a user name and password to use Türk Telekom Wi-Fi at free hotspots?
When you connect to Türk Telekom Wi-Fi at the hotspot and open any web browser, you will
automatically be forwarded to the welcoming page. When you enter your cell phone number on SMS
log-in option, you will receive your user name and password on your cell phone via SMS. You
don’t get charged for the SMS you receive..
How long is the SMS user name and the password valid at
free hotspots
Once you receive your SMS user name and password on your cell phone, you can use the same
information at all free hotspots for 1 year.
Is the password I obtained via SMS in a free location valid only for the location I obtained?
No! The username and password you obtain in a free location are valid in all Türk Telekom Wi-Fi free locations.